PRIVACY & COOKIE POLICY

Latest update: 01 August 2020

Protecting your private information is our priority. This Statement of Privacy & Cookie Policy applies to the www.oliviadaolive.com and governs data collection and usage. The OliviadaOlive website is a Subscription and Sales for Greek Olive Oil Products and Services site. By using www.oliviadaolive.com website, you consent to the data practices described in this statement.

Collection of your personal information

For a better experience, while using our website or purchasing our product, OliviadaOlive may require you to provide us with certain personally identifiable information (including but not limited to your name, surname, phone number, email address, and mailing address). The information that OliviadaOlive collects will be used to contact or identify you.

If you purchase OliviadaOlive products and services, we use Stripe and Paypal secure applications for your billing and credit card information. This information is used to complete the purchase transaction and never saved on our website.

Information about your hardware or software may be automatically collected by OliviadaOlive. This particular information may include your IP address, browser type, domain name, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service and to provide general statistics regarding use of OliviadaOlive website.

Oliviada Olive encourage you to review the privacy statements of websites you choose to link to from OliviadaOlive so that you can understand how those websites collect, use and share your information. OliviadaOlive is not responsible for the privacy statements or other consent on websites outside of the OliviadaOlive.

Use of your Personal Information

OliviadaOlive collects and uses your personal information to operate its website and deliver the services you require.

OliviadaOlive may also use your personally identifiable information to inform you of other products and services available from OliviadaOlive and its affiliates. OliviadaOlive may also contact you via surveys to conduct research about your opinion of current services and products or of potential new services and products that may be offered.

OliviadaOlive does not sell, rent or lease its customer list to third parties.

OliviadaOlive will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served at OliviadaOlive or the site; (b) protect or defend the rights or property of OliviadaOlive; and, (c) act under exigent circumstances to protect the personal safety of users at OliviadaOlivea, or the public.

Third Party Service Providers

OliviadaOlive may outsource third-party companies and/or individuals in the future because of the following reasons:

  • To facilitate its Service;
  • To provide the Service on its behalf;
  • To perform Service-related services; or
  • To assist OliviadaOlive in analyzing how its Service is used.

OliviadaOlive wants to inform Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on OliviadaOlive behalf. However, third-party companies are obligated not to disclose or use the information for any other purpose.

Privacy Security of your Personal Information

OliviadaOlive secures your personal information from unauthorized access, use or disclosure.

OliviadaOlive values your trust in providing your Personal Information, thus OliviadaOlive is striving to use commercially acceptable means of protecting it. Please bear in mind, that no method of information broadcast/transmission over the internet, or method of electronic storage is 100% secure and reliable, and OliviadaOlive cannot guarantee its absolute security.

Children Under Thirteen

OliviadaOlive does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use OliviadaOlive website and place an orders. In the case OliviadaOlive discovers that a child under 13 has provided them with personal information, OliviadaOlive immediately deletes this from our records and refunds the purchase order if any.

Op-Out and Unsubscribe

We truly respect our customers and your privacy. We give you an opportunity to opt-out of receiving announcements of certain information or e-mail notifications. Users always may opt-out of receiving any form or all communications from OliviadaOlive by contacting us here:

Changes to this Privacy & Cookie Policy Statment

OliviadaOlive will occasionally update this Statement of Policy to reflect company and customer feedback. OliviadaOlive encourages you to periodically review this Statement to be informed of how OliviadaOlive is protecting your information. OliviadaOlive will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on OliviadaOlive site.

Contact Information

OliviadaOlive welcomes your questions or comments regarding this Statement of Privacy. If you believe that OliviadaOlive has not adhered to this Statement, please contact OliviadaOlive at:

 

 

Protecting your private information is our priority. This Statement of Privacy & Cookie Policy applies to the www.oliviadaolive.com and governs data collection and usage. The OliviadaOlive website is a Subscription and Sales for Greek Olive Oil Products and Services site. By using www.oliviadaolive.com website, you consent to the data practices described in this statement.

Owner and Data Controller

Oliviada, Kalamata, Greece

Owner contact email: [email protected]

Types of Data collected

Among the types of Personal Data that oliviadaolive.com collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using oliviadaolive.com.
Unless specified otherwise, all Data requested by oliviadaolive.com is mandatory and failure to provide this Data may make it impossible for oliviadaolive.com to provide its services. In cases where oliviadaolive.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by oliviadaolive.com or by the owners of third-party services used by oliviadaolive.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through oliviadaolive.com and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of oliviadaolive.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Commercial affiliation, Analytics, Advertising, Interaction with external social networks and platforms and Contacting the User.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on oliviadaolive.com, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside oliviadaolive.com. For more information, please check the privacy policies of the relevant services.

    In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service’s use of cookies for certain advertising features by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Google AdSense

    Google AdSense is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location oliviadaolive.com is accessed from. This service uses the “DoubleClick” Cookie, which tracks use of oliviadaolive.com and User behavior concerning ads, products and services offered.
    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

    Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy. Privacy Shield participant.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics

    Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location oliviadaolive.com is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of oliviadaolive.com, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy. Privacy Shield participant.

  • Commercial affiliation

    This type of service allows oliviadaolive.com to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
    Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with oliviadaolive.com.
    For details of which data are collected, please refer to the privacy policy of each service.

    Amazon Affiliation (Amazon)

    Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.

    Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy.

  • Contacting the User

    Contact form (oliviadaolive.com)

    By filling in the contact form with their Data, the User authorizes oliviadaolive.com to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data processed: email address; first name; last name.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of oliviadaolive.com.
    The interaction and information obtained through oliviadaolive.com are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on oliviadaolive.com isn’t being connected back to the User’s profile.

    Facebook Like button and social widgets (Facebook, Inc.)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

    Personal Data processed: Cookies; Usage Data.Place of processing: United States – Privacy Policy. Privacy Shield participant.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of oliviadaolive.com or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, oliviadaolive.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, oliviadaolive.com and any third-party services may collect files that record interaction with oliviadaolive.com (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

oliviadaolive.com does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within oliviadaolive.com and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through oliviadaolive.com (or third-party services employed in oliviadaolive.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use oliviadaolive.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using oliviadaolive.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of oliviadaolive.com. The Data Controller, unless otherwise specified, is the Owner of oliviadaolive.com.

oliviadaolive.com (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by oliviadaolive.com as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to oliviadaolive.com, if not stated otherwise within this document.